When you experience problems with the environment and need to contact Red Hat support, you can collect diagnostic information about the environment, so you can provide support with the information they need to help you solve problems and recover the environment.

You can use the following tools to collect diagnostic information:

• The Red Hat OpenStack Services on OpenShift (RHOSO) must-gather tool collects diagnostic information about your Red Hat OpenShift Container Platform (RHOCP) cluster, including the RHOSO control plane and the deployed RHOSO services.
• The RHOCP sosreport tool collects diagnostic information about your RHOSO data plane.