Configure notification preferences

Services in the Hybrid Cloud Console send notifications when certain events occur. Your Organization Administrator configures which notifications you can receive.

You can choose how to receive notifications that your Organization Administrator or Notifications administrator has configured so you can be informed about events occurring in your systems. You can also choose not to receive some or all notifications.

Enable your preferred notifications
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Select how you receive notifications from the Red Hat Hybrid Cloud Console.

Before you begin
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  • You are logged in to the Hybrid Cloud Console. Note
    You cannot log in to the Hybrid Cloud Console with your email address unless your email address is the same as your Red Hat login. For more information, see Find your Red Hat login.
  • Events are configured in the console.
  • A Notifications administrator or Organization Administrator has configured behavior groups to receive event notifications.
Note
If you are an Organization Administrator or Notifications administrator, configure the notifications for users in your organization from Settings > Notifications. For detailed information, see Configure notification rules and delivery for my teams.

Procedure
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  1. Click your user avatar in the upper right of the Red Hat Hybrid Cloud Console window. A drop-down list appears.
  2. Click User Preferences. The My Notifications page opens.
  3. Select the service you want to configure your notifications for, such as Advisor or User Access. A list of the available event notifications for the selected service opens.
  4. At the top of the list, click Select all to enable all notifications for the service, or configure your alert preferences for each event listed:
    • Instant notification: Receive an email immediately for each triggered application event. For errata alerts, instant notifications are batched and sent in 15-minute intervals. Important
      If you select Instant notification for any service, you might receive a very large number of emails.
    • Drawer notification: Receive a notification in the notifications drawer panel immediately for each triggered application event. You can open the notifications drawer to view your notifications by clicking the bell icon at the top of the console. Note
      The notifications drawer shows the 50 most recent notifications. Organization Administrators can view the full list of notifications in the event log.
    • Daily digest: Receive a daily summary of triggered application events that occur in a 24 hour time frame.
    • Weekly report: Receive an email that contains the Advisor Weekly Report.
  5. Click Save to confirm your changes. Email and drawer notifications are delivered in the format and frequency that you selected. If notifications are configured for integrated third-party applications, the notifications are sent to those applications as well.
    Note
    If you decide to stop receiving notifications, select Deselect all or uncheck the boxes for the events you do not want to be notified about, and then click Save. You will no longer receive any email notifications unless you return to this screen and enable them once again.

View third-party integrations
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Your Organization Administrator can integrate the Red Hat Hybrid Cloud Console with Splunk, ServiceNow, Slack, Event-Driven Ansible, Microsoft Teams, and Google Chat to route event-triggered notifications to those third-party applications.

Before you begin
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  • You are logged in to the Hybrid Cloud Console. Note
    You cannot log in to the Hybrid Cloud Console with your email address unless your email address is the same as your Red Hat login. For more information, see Find your Red Hat login.
  • An Organization Administrator has integrated third-party applications with the Hybrid Cloud Console.
Note
You can view third-party integration information from the Hybrid Cloud Console but, unless you are an Organization Administrator or a Notifications administrator, you cannot make any changes.
 Note
If you are an Organization Administrator, see Integrate external infrastructure to share data with Red Hat services.

Procedure
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  1. In the Hybrid Cloud Console, select Settings > Integrations. The Integrations window appears.
  2. To check which third-party applications are configured to receive event notifications, select the Communications, Reporting & Automation, or Webhooks tab.