Register new users to your corporate Red Hat account automatically with auto-user registration

New Red Hat user accounts can automatically be registered with their organization’s corporate Red Hat account via auto-user registration.

The Organization Administrator allows users in the organization to register their user ID for access to the organization’s Red Hat account. Without auto-user registration enabled, the Organization Administrator is responsible for individually adding each user to the organization account.

The Organization Administrator enables auto-user registration after setting up identity provider integration. Identity provider integration must be active before enabling auto-user registration. If your identity provider integration is disabled, auto-user registration will also be disabled.

When auto-user registration is enabled, new users click on a provided auto-user registration link and complete the process to create and register their individual Red Hat accounts with their organization’s Red Hat account.

Note
Auto-user registration only impacts users creating Red Hat accounts for the first time. Pre-existing Red Hat account users will remain unaffected.

Enable auto-user registration for your organization
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The Organization Administrator can enable auto-user registration for their organization.

Before you begin
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  • Ensure you are logged in to the Red Hat Hybrid Cloud Console as a user who has Organization Administrator permission.
  • Ensure Identity Provider Integration is configured and enabled for your organization.

Procedure
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  1. Navigate to Hybrid Cloud Console > Settings > Authentication Policy > Identity Provider Integration.
  2. Verify identity provider configuration is enabled. If identity provider configuration is not enabled, the auto-user registration tab is not available.
    For more information on configuring your identity provider, see Configure identity provider (IdP) integration for your organization.
  3. Click the Auto-user registration tab.
  4. Click Enable auto-user registration to activate the registration link.
  5. Under Default user permissions, Select the default user permissions you want for all new users who will register through the link and click Save permissions.
    The default user permission options include:
    • Manage Support Cases: Allows users to download Red Hat software packages from the Customer Portal
    • Download Software and Updates: Allows users to create and manage technical support cases
  6. Copy the generated auto-user registration link.
    Note
    The registration link is specific to your organization’s Red Hat account and will not change. While this link should not be shared outside of your organization, any user joining your organization’s Red Hat account must authenticate via your integrated identity provider in order to create their Red Hat user account.
  7. Use your preferred communication channel to share the registration link with users that you want to join your organization’s Red Hat account.

Log in with auto-user registration
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New users on a Red Hat account in your organization are prompted to complete the registration process when they first log in.

Log in to create a new user account
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You create a new user account with your organization when you first log in at Red Hat Customer Portal.

Before you begin
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  • Ensure company single-sign on integration is enabled.
  • Ensure your organization’s account is enabled for auto-user registration.
  • Ensure you have a valid email with your organization.
  • Confirm you received information from your Organization Administrator with a link to click to complete auto-user registration.

Procedure
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  1. Click the registration link provided by your Organization Administrator.
  2. You are redirected to your organization's internal log in page. Log in with your organization credentials.
  3. You are redirected to the Red Hat new user registration form. Fill out all required fields and click Create account.
    Note
    In some instances, a new page may open that requires you to read and acknowledge the Red Hat account agreements in order to continue.
  4. Check your email for a Red Hat account verification link. Click the verification link in the email to complete your account set up.

Results
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Your Red Hat user account is now successfully set up and registered with your organization’s corporate Red Hat account.

Confirm new user account is registered correctly
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After setting up a new Red Hat user account with auto-user registration, the Organization Administrator may want to verify that the user account is registered with the correct organization.

Before you begin
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  • Ensure you are logged in to the Red Hat Hybrid Cloud Console as as a user who has Organization Administrator permissions.

Procedure
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  1. Navigate to Hybrid Cloud Console > Settings > User access > Users.
  2. Review the list of your organization’s users.
    • If the new user’s Red Hat account information appears in the list, the new user account has been registered with your organization’s account successfully.