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This documentation outlines Red Hat and customer responsibilities for the RHACS Cloud Service managed service.

Shared responsibilities for RHACS Cloud Service

While Red Hat manages the RHACS Cloud Service services, also referred to as Central services, the customer has certain responsibilities.

Resource or action Red Hat responsibility Customer responsibility

Hosted components, also called Central components

  • Platform monitoring

  • Software updates

  • High availability

  • Backup and restore

  • Security

  • Infrastructure configuration

  • Scaling

  • Maintenance

  • Vulnerability management

  • Access and identity authorization

Secured clusters (on-premise or cloud)

  • Software updates

  • Backup and restore

  • Security

  • Infrastructure configuration

  • Scaling

  • Maintenance

  • Access and identity authorization

  • Vulnerability management