Chapter 8. Troubleshooting the command-line assistant


Your system configuration might cause issues when installing and using the command-line assistant. The following sections provide instructions on fixing the most common problems.

When you run the c command on your system, it might fail with the following error: "Could not find the TLS certificate file, invalid path: /etc/pki/consumer/cert.pem". This error occurs when the TLS certificate file path is invalid. Your system might not be registered.

Prerequisites

  • You have installed the command-line assistant.

Procedure

  1. Check if the system is registered:

    # subscription-manager identity
  2. If the system is not registered, use the following command to register the system:

    # subscription-manager register

8.2. Solving communication errors with the server

If the c command fails on your system, a communication error with the server might be the cause. To fix the failing command, solve the communication error with the server by restarting clad.

A server communication error might look like the following.

🙁 Communication error with the server: HTTPSConnectionPool(host='cert.console.redhat.com', port=443): Max retries exceeded with url: /api/lightspeed/v1/infer (Caused by ProtocolError('Connection aborted.', PermissionError(13, 'Permission denied'))). Please try again in a few minutes.

Prerequisites

  • You have installed the command-line assistant.

Procedure

  1. Restart the command-line assistant daemon (clad).

    $ systemctl restart clad
  2. Rerun the c command with your question:

    $ c "<Your_question>"

When you run the c command and try to attach a file, you might receive a warning about the size limit.

The assistant has a 2KB limit for the client. Starting with RHEL 10.1, the context limit is 32KB.

"Error: The total size of your question and context (478.46 KB) exceeds the limit of 2.00 KB. Trimming it down to fit in the expected size, you may lose some context."

If a file exceeds the maximum size, the system truncates the file, which can result in incomplete data or loss of context.

8.4. Reloading the updated certificates

If you run the command-line assistant daemon (clad) as a non-root user, the updated certificates do not reload correctly. This issue occurs because only root users can own and access the certificate files located in the /etc/pki/consumer/ directory. To fix this issue, use the following steps.

Prerequisites

  • You have installed the command-line assistant.

Procedure

  1. Change the key.pem permission to root.

    $ sudo ls -l /etc/pki/consumer/
    $ sudo chown $(whoami):$(id -gn) /etc/pki/consumer/${<key_name>}
  2. Run clad commands as root.

    $ sudo chown $(whoami):$(id -gn) /etc/pki/consumer/${<key_name>}
Red Hat logoGithubRedditYoutubeTwitter

Learn

Try, buy, & sell

Communities

About Red Hat

We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

Making open source more inclusive

Red Hat is committed to replacing problematic language in our code, documentation, and web properties. For more details, see the Red Hat Blog.

About Red Hat Documentation

Legal Notice

Theme

© 2026 Red Hat
Back to top