Get support for Red Hat OpenShift Service on AWS (ROSA).
If you experience difficulty with a procedure described in this documentation, visit the Red Hat Customer Portal. Through the Customer Portal, you can:
Search or browse through the Red Hat Knowledgebase of technical support articles about Red Hat products.
Access other product documentation.
Submit a support case to Red Hat Support:
Click Open a New Case.
Select the reason for the support ticket, such as Defect/Bug
or Account/Customer Service Request
.
In the Product
field, enter OpenShift
to filter the list. Select Red Hat OpenShift Service on AWS
and the version from the drop-down menus.
Complete the remaining fields.
On the Review page, select the correct cluster ID that you are contacting support about, and click Submit
.
You can also get support from AWS Support as long as you have a valid AWS Support contract and have enabled AWS Business, Enterprise On-Ramp, or Enterprise support plans.
To enable an AWS Support plan, see How do I sign up for an AWS Support plan?
For information about creating an AWS Support case, see the AWS support case documentation.
If you have a suggestion for improving this documentation or have found an error, submit a Jira issue for the most relevant documentation component. Be sure to provide specific details, such as the section name and Red Hat OpenShift Service on AWS version.