In Operator Lifecycle Manager (OLM), if you subscribe to an Operator that references images that are not accessible on your network, you can find jobs in the
openshift-marketplace namespace that are failing with the following errors:
Back-off pulling image "example.com/openshift4/ose-elasticsearch-operator-bundle@sha256:6d2587129c846ec28d384540322b40b05833e7e00b25cca584e004af9a1d292e"
rpc error: code = Unknown desc = error pinging docker registry example.com: Get "https://example.com/v2/": dial tcp: lookup example.com on 10.0.0.1:53: no such host
As a result, the subscription is stuck in this failing state and the Operator is unable to install or upgrade.
You can refresh a failing subscription by deleting the subscription, cluster service version (CSV), and other related objects. After recreating the subscription, OLM then reinstalls the correct version of the Operator.
Get the names of the
ClusterServiceVersion objects from the namespace where the Operator is installed:
$ oc get sub,csv -n <namespace>
NAME PACKAGE SOURCE CHANNEL
subscription.operators.coreos.com/elasticsearch-operator elasticsearch-operator redhat-operators 5.0
NAME DISPLAY VERSION REPLACES PHASE
clusterserviceversion.operators.coreos.com/elasticsearch-operator.5.0.0-65 OpenShift Elasticsearch Operator 5.0.0-65 Succeeded
Delete the subscription:
$ oc delete subscription <subscription_name> -n <namespace>
Delete the cluster service version:
$ oc delete csv <csv_name> -n <namespace>
Get the names of any failing jobs and related config maps in the
$ oc get job,configmap -n openshift-marketplace
NAME COMPLETIONS DURATION AGE
job.batch/1de9443b6324e629ddf31fed0a853a121275806170e34c926d69e53a7fcbccb 1/1 26s 9m30s
NAME DATA AGE
configmap/1de9443b6324e629ddf31fed0a853a121275806170e34c926d69e53a7fcbccb 3 9m30s
Delete the job:
$ oc delete job <job_name> -n openshift-marketplace
This ensures pods that try to pull the inaccessible image are not recreated.
Delete the config map:
$ oc delete configmap <configmap_name> -n openshift-marketplace
Reinstall the Operator using OperatorHub in the web console.